366bt's Privacy Policy
— Your information is our responsibility

Section 1

Introduction & Scope

366bt ("we", "us", or "the platform") operates a safe and trusted online gaming environment for users in Bangladesh. This Privacy Policy ("Policy") describes how 366bt collects your personal information, the purposes for which it is used, how long it is retained, and the circumstances under which it may be shared with third parties.

By using our website or registering an account, you are considered to have fully accepted the terms of this Policy. If you do not agree with this Policy, please refrain from using our platform.

This Policy applies to all services offered by 366bt — including website browsing, sports betting, casino games, transaction processing, and customer support.

Section 2

What Information We Collect

366bt collects only the information that is necessary to provide you with a safe and quality service. We collect two types of information — information you provide directly, and information collected automatically.

2.1 Information You Provide

Information you give us directly when creating an account or using our services:

• Full name and date of birth (for age verification — access is restricted to users aged 21 and above only)
• Email address and mobile number
• Residential address
• National ID or passport number (for identity verification)
• Payment information — relevant details for bKash, Nagad, Rocket, Upay, or bank accounts
• Information provided when contacting customer support

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• Internet Protocol (IP) address and device identifier
• Browser type and operating system information
• Session data — login time, logout time, and session duration
• Gaming activity records — betting history, win and loss details
• Transaction history — deposit and withdrawal records
• Information collected through cookies and similar tracking technologies

2.3 Cookie Information

366bt uses cookies and similar technologies to improve your browsing experience, validate sessions, and ensure platform functionality. Most browsers offer the option to disable cookies, though doing so may limit some platform functionality.

Section 3

Purposes of Data Use

366bt uses your information only for specific, legitimate, and transparent purposes. The main purposes are outlined below:

Section 4

Data Sharing & Disclosure

366bt does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, limited information may be shared in the specific circumstances below:

4.1 Service Provider Partners

Relevant information may be shared with trusted technology partners for specific services such as payment processing (bKash, Nagad, Rocket, Upay, banks), IT infrastructure, and data analytics. These partners operate under strict confidentiality agreements and may only use your information for the designated purpose.

4.2 Legal Obligations

If disclosure of information is required under a court order, a lawful government investigation, or applicable law, 366bt is obligated to comply with those legal requirements. In such circumstances, the necessary information may be provided to the relevant authorities.

4.3 Corporate Restructuring

If a future business merger, acquisition, or asset transfer is planned, user information may form part of that process. Users will be notified prior to any such change.

4.4 Responsible Gaming Organizations

If problematic gaming behavior is identified or sharing is necessary for user protection, limited information may be shared with responsible gaming support organizations.

Section 5

Data Security Measures

366bt treats the security of your information as the highest priority. We have implemented industry-standard technical and organizational measures:

However, complete security cannot be guaranteed for data transmitted over the internet. We adhere to the highest industry standards, but users are also responsible for keeping their account passwords confidential.

Section 6

Data Retention Period

366bt retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law.

6.1 Account Information

All account information will be retained for as long as your account remains active. Even after account closure, information may be retained for a specified period to meet legal and regulatory requirements.

6.2 Transaction Records

All records of financial transactions — deposits, withdrawals, and gaming history — are retained for the long term for the purposes of financial reporting and fraud investigation.

6.3 Data Deletion Requests

If you request deletion of your information, we will review the applicable legal obligations and take action as quickly as possible. However, certain transaction and identity verification data may not be deletable before a specified period due to legal requirements.

Section 7

Your Rights

As a 366bt user, you have the following rights over your own information:

• Right of Access: You may request a copy of the personal information we hold about you at any time.
• Right to Rectification: If any of your information is inaccurate or incomplete, you may request that it be corrected.
• Right to Erasure: You have the right to request deletion of your information in certain circumstances, subject to legal obligations.
• Right to Restrict Processing: In certain circumstances, you may request that processing of your information be restricted.
• Right to Portability: You may request your information in a structured, easily readable format.
• Right to Object: You may object to the use of your information for direct marketing purposes.

To exercise these rights or for any questions regarding your information, please contact our support team.

Section 8

Protection of Minors

366bt strictly prohibits access to the platform for anyone under the age of 21. We do not intentionally collect personal information from minors. Age verification is a mandatory step in the registration process.

If we suspect that a user is under the age of 21, we will immediately suspend that account and delete the associated information. If a parent or legal guardian suspects that their child has registered on our platform, please notify our support team immediately.

Section 9

International Data Transfers

Although 366bt operates a Bangladesh-focused service, some technical infrastructure may be hosted on international cloud servers. In such cases, we ensure that data transfers follow international data protection standards and that the relevant providers adhere to strict security protocols.

Data stored on our servers in any country is covered by the same standards and protections set out in this Privacy Policy.

Section 10

Third-Party Services

The 366bt platform may include content from game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe. These providers may have their own privacy policies. 366bt is not responsible for their separate data practices.

For payment processing, we work with bKash, Nagad, Rocket, Upay, and banking partners. These transaction partners operate according to their own security standards, and the relevant financial information is used solely to complete transactions.

Section 11

Policy Changes

366bt reserves the right to amend or update this Privacy Policy as needed. If any significant changes are made, we will:

• Publish an update notice on the website;
• Notify registered users by email;
• Update the "Last Updated" date at the top of the page.

Continued use of the platform after any changes will indicate that you have accepted the updated Policy. We recommend that you visit this page regularly.

Section 12

Contact & Complaints

If you have any questions, comments, or complaints about this Privacy Policy, or if you wish to exercise your rights regarding your information, please contact us:

366bt is always committed to upholding your rights. Our privacy team will review your request and take appropriate action. We believe that transparency and trustworthiness are the foundation of a lasting relationship.

For more information or to learn about other aspects of the platform, visit our FAQ page or Terms & Conditions page.